Privacy Policy
Last updated: 21 May 2025
Vacmate Cleaning (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or interact with our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, ensuring your data is handled lawfully and transparently.
1. Who We Are
Vacmate Cleaning
Website: https://vacmatecleaning.co.uk
Contact: info@vacmatecleaning.co.uk
Phone: 07349 351 198
Address: 15 Knapp Road, London, United Kingdom, E3 4BP
2. What Information We Collect
We may collect and process the following types of personal data:
– Contact details (e.g. name, email, phone number, address) via forms or enquiries
– Job application data (e.g. employment history, eligibility to work in the UK)
– Analytics data (e.g. IP address, device type, pages visited) via Google Analytics and similar tools.
– Marketing data (e.g. advertising interactions through Google Ads, Meta Ads, etc.)
3. How We Use Your Data
We use your personal data to:
– Respond to enquiries and provide services
– Process job applications
– Improve website performance and user experience
– Deliver and optimise ads or remarketing campaigns
– Comply with legal obligations
4. Lawful Basis for Processing
We rely on one or more of the following legal bases:
– Consent: when you submit a form or sign up for marketing
– Contract: to provide services or respond to your application
– Legal obligation: for compliance with UK law
– Legitimate interests: for analytics, ads, and site improvement
5. Sharing Your Data
We do not sell your data. However, we may share it with:
– Trusted third-party service providers (e.g. Google, Meta, Mailchimp)
– Our internal team for recruitment and service delivery
– Authorities if legally required
All third-party tools we use are GDPR-compliant.
6. Data Retention
We retain personal data only as long as necessary:
– For job applicants: up to 6 months unless otherwise agreed
– For contact/enquiry forms: up to 12 months
– For analytics/ads data: according to Google Analytics retention settings.
7. Cookies and Tracking
Our site uses cookies to enhance user experience and track website usage via:
– Google Analytics
– Google Ads (conversion – tracking & remarketing)
– Facebook/Meta Pixel
You can manage or block cookies through your browser settings.
Cookie Policy
When you visit our website, small files known as cookies are stored on your device. These help us provide a better user experience, understand how visitors use our site, and run relevant marketing campaigns.
Types of Cookies We Use
– Essential Cookies – Required for basic site functionality (e.g. security, navigation)
– Analytics Cookies – Used to track site usage and performance (e.g. Google Analytics)
– Marketing Cookies – Help us deliver relevant ads and measure their performance (e.g. Google Ads, Meta Pixel)
How We Use Cookies
We use cookies to:
– Understand how visitors interact with our website
– Improve site performance and usability
– Run Google Ads and Meta remarketing campaigns
– Track conversions from form submissions and calls
Managing Your Preferences
You can accept or reject non-essential cookies via our cookie banner. You can also change your preferences or withdraw consent at any time.
Additionally, you can manage cookies directly in your browser settings:
– Chrome: Manage cookies
– Firefox: Manage cookies
– Safari: Manage cookies
– Edge: Manage cookies
8. Your Rights Under UK GDPR
You have the right to:
– Access your data
– Correct inaccuracies
– Request deletion
– Object to processing
– Withdraw consent at any time
For more info, email us at: info@vacmatecleaning.co.uk
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information. Our website uses HTTPS encryption and reputable third-party tools.
10. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with the updated date above.